What is ITIL?

Post by Matt

Check out this brief video by Clay Nickels on what ITIL is. He’s got plenty of other videos on YouTube to look at as well, but we thought this was a good introduction to an important topic:

Bob Anderson, a CAI professional, has plenty to say about the benefits of ITIL. I’d recommend checking out his blog, too: ITIL Service Management & ITIL Application Support.

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