Post by Matt
Today I decided to introduce a new feature to our modest blog: Spotlight. In this series I’ll be highlighting one of our Featured E-Learning Instructors. In this case, we’ll be taking a closer look at Ellen Gottesdiener.
From Ellen’s own website:
Ellen Gottesdiener, Principal Consultant and Founder of EBG Consulting, Inc., is a requirements expert who works with both traditional and agile teams to help them deliver the right product at the right time. Her first book, Requirements by Collaboration: Workshops for Defining Needs (Addison-Wesley, 2002) describes how to use multiple models to elicit requirements in collaborative. Her second book, The Software Requirements Memory Jogger (GOAL/QPC, 2005) is the “go to” industry guide for requirements good practices.
Furthermore, Ellen is a Certified Professional Facilitator, Certified Scrum Master, and Expert reviewer for the IIBA
. She has written for many publications, and assisted in various chapters of books.
In my personal experience with Ellen (remember, I’m a Partner Education Services Manager, after all) I’ve found her to be intelligent, considerate, and always willing to make complex ideas or theories make sense. I’ve also noticed that students who take part in her course are hooked, and swear by her training on requirements. While I haven’t taken one of her courses (yet), I can certainly attest to Ellen’s ability in teaching.
Ellen also has an amazing Blog: Success with Requirements
, which provides tips and insight into agile requirements, business analysis, product development and collaboration. Overall, I like her blog for the understandable and terrifically insightful training/learning/brainstorming techniques. Since I am also a trainer for CAI, I can take away a lot of useful information without being a specialist in requirements.
For instance, Ellen and Mary Gorman wrote an article in June about the 4L’s: A retrospective Technique.
The technique includes using four L words to determine feedback: Liked, Learned, Lacked, and Longed For. I thought this was great! The basic premise involves creating four areas with those words at the top (on 4 posters, for instance) and letting people use post it notes to write feedback and stick them where most applicable.
An example could be as such for a training class: Liked: the frequent breaks from lecture, Learned: better ways to manage a smaller team, Lacked: information on what to do with trouble employees, Longed For: more class discussion.
Think about how much more feedback you could get from your team or from your students (if in a class setting as I often find myself) by using this technique. This is only one of the many useful tips on Ellen’s Blog, and I encourage anyone reading this to investigate further.
Thanks for reading!